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Demming's Fourteen Points
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Demming's Fourteen Points
Demming's formulation of his Fourteen Points is seen by many as the management equivalent of the "10 Commandments". Like many quality driven approaches, the fourteen points take a holistic view of an organization, how it works, and its relationships with its stakeholders.
Point 1: Create constancy of purpose towards improvement of product and service, wth the aim to become competitive, to stay in business and to provide jobs.
Constancy revolves around the custo...
Approximate word count: 823
Approximate pages: 4 (250 words per
double-spaced page) |
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