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E-Retail
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| The Internet has emerged as a cost-effective way of doing business especially in the service sector. Its impact is felt across services although the intensity of impact varies from service to service. In this article, a two dimensional framework is proposed to classify services into distinct groups. It has been developed using non-metric discreet attributes and contains examples of services that fall under different groups. Strategic characteristics of services, whether they are amenable to digi...
Approximate word count: 4079
Approximate pages: 16 (250 words per
double-spaced page) |
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